Return & Refund Policy
We have a [30]-day return policy, which means you have [30] days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
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The item must be unused, unworn, and in the same condition that you received it
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The item must be in its original packaging
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You’ll need the receipt or proof of purchase
Non-Returnable Items
Certain types of items cannot be returned, such as:
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Perishable goods (e.g. food, flowers, plants)
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Custom or personalized products
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Digital products or gift cards
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Personal care items (e.g. beauty products)
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Sale or clearance items
Please contact us if you have questions about a specific item.
How to Start a Return
To start a return, contact us at [your support email].
If your return is accepted, we’ll send you instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
We’ll evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have and place a new order once the return is accepted.
Refunds
We will notify you once we’ve received and inspected your return.
If approved, you’ll be automatically refunded to your original payment method within [5–10 business days].